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Transformative retail services : elevating loyalty through customer well-being
Troebs, Cord-Christian; Wagner, Tillmann; Heidemann, F. - In: Journal of retailing and consumer services 45 (2018), pp. 198-206
Persistent link: https://www.econbiz.de/10011929978
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Towards a hierarchical theory of shopping motivation
Wagner, Tillmann; Rudolph, Thomas - In: Journal of retailing and consumer services 17 (2010) 5, pp. 415-429
Persistent link: https://www.econbiz.de/10008654216
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Towards a hierarchical theory of shopping motivation
Wagner, Tillmann; Rudolph, Thomas - In: Journal of retailing and consumer services 17 (2010) 5, pp. 415-430
Persistent link: https://www.econbiz.de/10008441177
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Do consumers use tipping to monitor service? : role of power and embarrassment
Lee, Jeonggyu; Aggarwal, Anubhav; Rafieian, Hoori; … - In: Journal of retailing and consumer services 56 (2020), pp. 1-6
Persistent link: https://www.econbiz.de/10012389990