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Online fraudulent returns in Taiwan : the impacts of e-retailers' transaction ethics and consumer personality
Chang, Hsiu-Hua; Guo, Yi-Yan - In: Journal of retailing and consumer services 61 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012581878
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Examining the influence of cultural and ethical ideology on consumers' perceptions about the ethics of online retailers and its effects on their loyalty
Aboul-Dahab, Sameh; Agag, Gomaa; Abdelmoety, Ziad Hassan - In: Journal of retailing and consumer services 61 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012581896
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Ethics support through rapport : elaborating the impact of service provider rapport on ethical behaviour intention of the tourists
Paramita, Widya; Zulfa, Naila; Rostiani, Rokhima; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10012665870
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Ethical judgment, subjective norms, and ethical consumption : the moderating role of moral certainty
Alsaad, Abdallah Khalaf - In: Journal of retailing and consumer services 59 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012433827
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Consumer rights or unethical behaviors : exploring the impacts of retailer return policies
Chang, Hsiu-Hua; Yang, Ting-Shan - In: Journal of retailing and consumer services 64 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10013209488
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A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour : The role of ethical standard and value relevance
Abdelmoety, Ziad Hassan; Aboul-Dahab, Sameh; Agag, Gomaa - In: Journal of retailing and consumer services 64 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013209624
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Understanding ethical purchasing behavior : validation of an enhanced stage model of ethical behavior
Andersch, Henrike; Arnold, Christian; Seemann, Ann-Kathrin - In: Journal of retailing and consumer services 48 (2019), pp. 50-59
Persistent link: https://www.econbiz.de/10012001281
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Illegitimate returns as a trigger for customers' ethical dissonance
Seger-Guttmann, Tali; Vilnai-Yavetz, Iris; Wang, Chen-Ya; … - In: Journal of retailing and consumer services 45 (2018), pp. 120-131
Persistent link: https://www.econbiz.de/10011929912
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Anger punishes, compassion forgives : how discrete emotions mitigate double standards in consumer ethical judgment
Septianto, Felix; Tjiptono, Fandy; Kusumasondjaja, Sony - In: Journal of retailing and consumer services 53 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012171890
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The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner; Coutinho, Ananda Raquel Silva; … - In: Journal of retailing and consumer services 70 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014240269