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The crisis cloud's silver linings : the effects of hope and gratitude on employee burnout and engagement
Surachartkumtonkun, Jiraporn; Ngo, Liem Viet; Shao, Wei - In: Journal of retailing and consumer services 74 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014364476
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A CSR perspective to foster employee creativity in the banking sector : the role of work engagement and psychological safety
Ahmad, Naveed; Ullah, Zia; Al Dhaen, Esra Saleh; Han, Heesup - In: Journal of retailing and consumer services 67 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013364453
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Deviant behavior in retail, when sales associates "go bad"! : examining the relationship between thr work-family interface, job, stress, and salesperson deviance
Swimberghe, Krist; Jones, Robert Paul; Darrat, Mahmoud - In: Journal of retailing and consumer services 21 (2014) 4, pp. 424-431
Persistent link: https://www.econbiz.de/10010388560
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Contribution of sales control in salespeople's creative selling : work engagement as a mediator
Park, Hyewon; Hur, Won-Moo; Kang, Seongho - In: Journal of retailing and consumer services 75 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014372536
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Coping with stress : a study of retail banking service workers in Russia
Ashill, Nicholas J.; Rod, Michel; Gibbs, Tanya - In: Journal of retailing and consumer services 23 (2015), pp. 58-69
Persistent link: https://www.econbiz.de/10010503932
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Frontline employees' attitudes towards self-service technologies : threats or opportunity for job performance?
Di Pietro, Loredana; Pantano, Eleonora; Di Virgilio, … - In: Journal of retailing and consumer services 21 (2014) 5, pp. 844-850
Persistent link: https://www.econbiz.de/10010407215
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Internet Channel Cannibalization and its influence on salesperson performance outcomes in an emerging economy context
Sharma, Dheeraj; Pandey, S.K.; Chandwani, Rajesh; … - In: Journal of retailing and consumer services 45 (2018), pp. 179-189
Persistent link: https://www.econbiz.de/10011929954
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Supervisor incivility and frontline employees' performance amid the COVID-19 pandemic : a multilevel moderated mediation analysis
Gaan, Niharika; Shin, Yuhyung - In: Journal of retailing and consumer services 73 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014303245
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Sales employees' polychronicity and sales-service ambidexterity : mediation of work engagement and moderation of store manager support
Gaan, Niharika; Shin, Yuhyung - In: Journal of retailing and consumer services 75 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014373275
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The relationship between job demand stressors, service recovery performance and job outcomes in a state-owned enterprise
Rod, Michel; Ashill, Nicholas J.; Carruthers, Janet - In: Journal of retailing and consumer services 15 (2008) 1, pp. 22-31
Persistent link: https://www.econbiz.de/10003597019