Narrow search
Showing 1 - 4 of 4
Cover Image
Trust development in e-services : a cohort analysis of Millennials and Baby Boomers
Obal, Michael; Kunz, Werner - In: Journal of service management 24 (2013) 1, pp. 45-63
Persistent link: https://www.econbiz.de/10009728599
Cover Image
How to transform consumers into fans of your brand
Jahn, Benedikt; Kunz, Werner - In: Journal of service management 23 (2012) 3, pp. 344-361
Persistent link: https://www.econbiz.de/10009619164
Cover Image
How to transform consumers into fans of your brand
Jahn, Benedikt; Kunz, Werner - In: Journal of service management 23 (2012) 3, pp. 344-362
Persistent link: https://www.econbiz.de/10009991455
Cover Image
Trust development in e-services: a cohort analysis of Millennials and Baby Boomers
Obal, Michael; Kunz, Werner - In: Journal of service management 24 (2013) 1, pp. 45-63
Persistent link: https://www.econbiz.de/10010087400