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~isPartOf:"Journal of service management"
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SERVICE ORIENTED ARCHITECTURE
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Services
59
Dienstleistung
57
Dienstleistungsqualität
25
Service quality
25
Dienstleistungssektor
24
Service industry
24
Innovation
18
Beziehungsmarketing
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Customer satisfaction
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Kundenzufriedenheit
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New product development
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Produktentwicklung
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Roboter
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59
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59
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Edvardsson, Bo
7
Jaakkola, Elina
5
Reynoso, Javier
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Brown, Stephen Walter
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McColl-Kennedy, Janet R.
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3
Riel, Allard C. R. van
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Witell, Lars
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Helkkula, Anu
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Meiren, Thomas
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Odekerken-Schröder, Gaby
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Paluch, Stefanie
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Schäfer, Adrienne
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Sebastiani, Roberta
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Streukens, Sandra
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Tronvoll, Bård
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Valtakoski, Aku
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Aal, Kotaiba
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Caniëls, Marjolein
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Journal of service management
Econometrics
243
SpringerLink / Bücher
142
MPRA Paper
114
The service industries journal
66
Journal of business research : JBR
61
The journal of services marketing
61
IZA Discussion Papers
60
Schriften zum Produktionsmanagement
57
Computational Economics
45
Journal of service research : JSR
44
Working Papers / eSocialSciences
40
Discussion paper series / IZA
36
Post-Print / HAL
31
Research
30
Working Paper
30
Industrial marketing management : the international journal for industrial and high-tech firms
29
Springer eBook Collection / Business and Economics
29
IZA Discussion Paper
28
Springer eBook Collection
28
Services marketing quarterly
27
Journal of retailing and consumer services
26
Gabler Edition Wissenschaft
25
International journal of production economics
25
Journal of service research
25
The journal of business & industrial marketing
25
Economics Bulletin
23
International journal of services technology and management
23
ZEW Discussion Papers
23
Working paper
22
Working Paper Series of the German Council for Social and Economic Data
20
Working paper / National Bureau of Economic Research, Inc.
20
CEPR Discussion Papers
19
European review of service economics and management
19
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
19
International journal of hospitality management
19
NBER working paper series
19
Ovidius University Annals, Economic Sciences Series
19
Service business
19
ADB Economics Working Paper Series
18
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ECONIS (ZBW)
59
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59
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1
Impact of country effects on the performance of service firms
Elango, Balasubramanian
;
Wieland, Jamie R.
- In:
Journal of service management
26
(
2015
)
4
,
pp. 588-607
Persistent link: https://www.econbiz.de/10011416769
Saved in:
2
Modes of customer co-production for international service offerings
Sampson, Scott
;
Money, R. Bruce
- In:
Journal of service management
26
(
2015
)
4
,
pp. 625-647
Persistent link: https://www.econbiz.de/10011416772
Saved in:
3
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
4
Reflections on context in service research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
5
Billions of impoverished people deserve to be better served : a call to action for the service research community
Fisk, Raymond P. P.
;
Anderson, Laurel
;
Bowen, David E.
; …
- In:
Journal of service management
27
(
2016
)
1
,
pp. 43-55
Persistent link: https://www.econbiz.de/10011482155
Saved in:
6
A process-output classification for customer participation in
services
Dong, Beibei
;
Sivakumar, K.
- In:
Journal of service management
26
(
2015
)
5
,
pp. 726-750
Persistent link: https://www.econbiz.de/10011503557
Saved in:
7
Does one size fit all? : new service development across different types of
services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
8
The influence of platform service innovation on value co-creation activities and the network effect
Fu, Wenhui
;
Wang, Qiang
;
Zhao, Xiande
- In:
Journal of service management
28
(
2017
)
2
,
pp. 348-388
Persistent link: https://www.econbiz.de/10011704069
Saved in:
9
To give or not to give professional
services
to non-paying clients ; Professionals' giving backstory
McColl-Kennedy, Janet R.
;
Patterson, Paul G.
;
Brady, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 426-459
Persistent link: https://www.econbiz.de/10011389031
Saved in:
10
Service innovation and usage intenetion : a cross-market analysis
Chiu, Yen-Ting Helena
;
Hover, Katharina Maria
- In:
Journal of service management
26
(
2015
)
3
,
pp. 516-538
Persistent link: https://www.econbiz.de/10011389180
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