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Global business services : increasing specialization and integration of the world economy as drivers of economic growth
Wirtz, Jochen; Tuzovic, Sven; Ehret, Michael - In: Journal of service management 26 (2015) 4, pp. 565-587
Persistent link: https://www.econbiz.de/10011416711
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Impact of value congruence on affective commitment : examining the moderating effects
Zhang, Jing; Bloemer, Johanna M. - In: Journal of service management 22 (2011) 2, pp. 160-182
Persistent link: https://www.econbiz.de/10009155030
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Internationalization and international service management
Ndubisi, Nelson Oly (ed.); Nataraajan, Rajan (ed.) - 2015
Persistent link: https://www.econbiz.de/10011416701
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Digital servitization strategies for SME internationalization : the interplay between digital service maturity and ecosystem involvement
Kolagar, Milad; Reim, Wiebke; Parida, Vinit; Sjödin, … - In: Journal of service management 33 (2022) 1, pp. 143-162
Persistent link: https://www.econbiz.de/10012797616
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Exploring the interrelationship among patterns of service strategy changes and organizational design elements
Gebauer, Heiko; Fischer, Thomas; Fleisch, Elgar - In: Journal of service management 21 (2010) 1, pp. 103-129
Persistent link: https://www.econbiz.de/10003964402
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The International Research Symposium on Service Excellence in Management (QUIS)
Edvardsson, Bo (contributor) - 2014
Persistent link: https://www.econbiz.de/10010405229