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~isPartOf:"Journal of service management"
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Journal of service management
International journal of hospitality management
16
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
International journal of contemporary hospitality management
7
Journal of financial and quantitative analysis : JFQA
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Applied economics
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Journal of banking & finance
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Journal of financial econometrics : official journal of the Society for Financial Econometrics
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Journal of financial economics
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Review of finance : journal of the European Finance Association
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The journal of derivatives : the official publication of the International Association of Financial Engineers
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Tourism management : research, policies, practice
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Finance research letters
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Agricultural Water Management
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Finance and economics discussion series
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International journal of human resource management
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International review of economics & finance : IREF
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Journal of hospitality marketing & management
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Journal of international money and finance
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Omega : the international journal of management science
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The European Physical Journal B - Condensed Matter and Complex Systems
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The engineering economist : a journal devoted to the problems of capital investment
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Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
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A double whammy effect of ethnicity and gender on consumer responses to management level service failures
Wu, Luorong
;
Han, Rachel
;
Mattila, Anna S.
- In:
Journal of service management
27
(
2016
)
3
,
pp. 339-359
Persistent link: https://www.econbiz.de/10011583559
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Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of service management
34
(
2023
)
4
,
pp. 657-695
Persistent link: https://www.econbiz.de/10014338199
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