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Betriebliche Wertschöpfung
35
Value creation
35
Customer integration
21
Kundenintegration
21
Beziehungsmarketing
14
Relationship marketing
14
Value co-creation
14
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Edvardsson, Bo
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Journal of service management
Journal of business research : JBR
205
SpringerLink / Bücher
150
Industrial marketing management : the international journal for industrial and high-tech firms
147
MPRA Paper
99
Technological forecasting & social change : an international journal
93
Working paper
76
Working paper / World Institute for Development Economics Research
72
Springer eBook Collection
64
World Bank E-Library Archive
62
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
62
International journal of value chain management : IJVCM
60
WIDER Working Paper
52
International journal of production economics
49
The journal of business & industrial marketing
48
Strategic management journal
47
Journal of business ethics : JOBE
45
Journal of retailing and consumer services
45
Competition & change : the journal of global business and political economy
43
IFPRI discussion paper
43
CESifo working papers
42
Journal of creating value
40
NBER working paper series
40
Policy research working paper : WPS
40
Working papers / ADB Institute
39
ERIA discussion paper series
37
International journal of production research
37
The world economy : the leading journal on international economic relations
37
Food policy : economics planning and politics of food and agriculture
36
World Bank Policy Research Working Paper
36
IDE discussion papers
35
The service industries journal
34
Business strategy and the environment
33
California management review
33
Marketing theory
33
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
32
Discussion papers / CEPR
30
Journal of strategic marketing
30
The European journal of development research : journal of the European Association of Development Research and Training Institutes (EADI)
29
The journal of services marketing
29
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ECONIS (ZBW)
35
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1
Service as business logic : implications for value creation and marketing
Grönroos, Christian
;
Ravald, Annika
- In:
Journal of service management
22
(
2011
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10009010797
Saved in:
2
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
3
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
4
The context of experience
Akaka, Melissa Archpru
;
Vargo, Stephen L.
;
Schau, Hope …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 206-223
Persistent link: https://www.econbiz.de/10011401324
Saved in:
5
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
6
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
7
Practices and experiences : challenges and opportunities for value research
Helkkula, Anu
;
Kelleher, Carol
;
Pihlström, Minna
- In:
Journal of service management
23
(
2012
)
4
,
pp. 554-570
Persistent link: https://www.econbiz.de/10009619534
Saved in:
8
"Five Co-s" in innovating : a practice-based view
Russo Spena, Tiziana
;
Mele, Cristina
- In:
Journal of service management
23
(
2012
)
4
,
pp. 527-553
Persistent link: https://www.econbiz.de/10009619536
Saved in:
9
Modelling customer process activites in interactive value creation
Eichentopf, Thomas
;
Kleinaltenkamp, Michael
;
Stiphout, …
- In:
Journal of service management
22
(
2011
)
5
,
pp. 650-663
Persistent link: https://www.econbiz.de/10009406386
Saved in:
10
Social layers of customer-to-customer value co-creation
Rihova, Ivana
;
Buhalis, Dimitrios
;
Moital, Miguel
; …
- In:
Journal of service management
24
(
2013
)
5
,
pp. 553-566
Persistent link: https://www.econbiz.de/10010196051
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