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Customer satisfaction
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Journal of service management
Journal of business research : JBR
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The journal of services marketing
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Journal of Services Marketing
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Marketing Intelligence & Planning
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Journal of marketing management : MM
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Marketing intelligence & planning
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Journal of retailing and consumer services
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European Journal of Marketing
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Journal of international consumer marketing
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European journal of marketing : EJM
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of Service Theory and Practice
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International marketing review
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Journal of Indian business research
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Journal of service research : JSR
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Journal of the Academy of Marketing Science
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Journal of International Business Studies
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Journal of Knowledge Management
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Journal of Product & Brand Management
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Journal of Service Management
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Journal of advertising : official publication of the American Academy of Advertising
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Journal of international business studies : JIBS ; an official journal of the Academy of International Business
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Journal of service theory and practice
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Psychology & Marketing
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Technovation : the international journal of technological innovation, entrepreneurship and technology management
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A Research Agenda for Service Marketing
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Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
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Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
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Branding and sustainable competitive advantage : building virtual presence
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Business strategy and the environment
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European journal of marketing
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Handbook of Research on Asian Business
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Handbook of research on Asian business
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International Journal of Consumer Studies
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International Journal of Manpower
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International Journal of Pharmaceutical and Healthcare Marketing
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International business review : the official journal of the European International Business Academy
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Internal service quality as a driver of employee satisfaction, commitment and performance : exploring the focal role of employee well-being
Sharma, Piyush
;
Kong, Titus Tak Chuen
;
Kingshott, …
- In:
Journal of service management
27
(
2016
)
5
,
pp. 773-797
Persistent link: https://www.econbiz.de/10011553151
Saved in:
2
Service role and outcome as moderators in intercultural service encounters
Sharma, Piyush
;
Tam, Jackie L. M.
;
Kim, Namwoon
- In:
Journal of service management
26
(
2015
)
1
,
pp. 137-155
Persistent link: https://www.econbiz.de/10010504614
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