//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Why helping coworkers does not...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
3
Relationship marketing
3
Cognition
1
Competence
1
Consumer behaviour
1
Customer journey
1
Customer orientation
1
Dienstleistungsmarketing
1
Frontline robots
1
Interaction style
1
KMU
1
Kognition
1
Konsumentenverhalten
1
Lieferantenmanagement
1
Netherlands
1
Niederlande
1
Robot
1
Roboter
1
SME
1
Salespeople
1
Selbstbedienung
1
Self-service
1
Service innovation
1
Services marketing
1
Social cognition
1
Supplier relationship management
1
Survey
1
Technischer Fortschritt
1
Technological change
1
Technology
1
Verkaufspersonal
1
Warmth
1
more ...
less ...
Online availability
All
Free
1
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Undetermined
1
Author
All
Nijssen, E. J.
3
Hillebrand, Bas
2
Belanche, Daniel
1
Kemp, Ron
1
Kemp, Ron G.M.
1
Leiño Calleja, David
1
Nijssen, Edwin J.
1
Schepers, Jeroen
1
Schepers, Jeroen J. L.
1
more ...
less ...
Published in...
All
Journal of service management
Research Paper / Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
18
ERIM report series research in management
16
Industrial marketing management : the international journal for industrial and high-tech firms
12
Journal of the Academy of Marketing Science
11
Discussion Paper / Tilburg University, Center for Economic Research
10
Discussion paper / Center for Economic Research, Tilburg University
10
Business history
7
Economisch statistische berichten : ESB
7
European Journal of Marketing
6
Journal of international marketing
6
The journal of product innovation management : an international publication of the Product Development & Management Association
5
Working papers / Centre for Market driven Innovations : WP
5
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of banking & finance
4
Journal of business research : JBR
4
Journal of marketing
4
Other publications TiSEM
4
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
4
European journal of marketing : EJM
3
Journal of Service Management
3
Journal of retailing
3
Journal of service research
3
Long range planning : LRP ; international journal of strategic management
3
R & D management
3
Rotterdam Institute for Business Economic Studies
3
European review of agricultural economics : ERAE
2
European review of economic history : EREH
2
Financial history review
2
Financial management
2
Industrial management & data systems
2
International Marketing Review
2
International journal of corporate governance : IJCG
2
International journal of service industry management : IJSIM
2
International marketing review
2
Journal of service research : JSR
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Research Memorandum / Tilburg University, School of Economics and Management
2
Review of finance : journal of the European Finance Association
2
Technological forecasting & social change : an international journal
2
more ...
less ...
Source
All
ECONIS (ZBW)
3
OLC EcoSci
1
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer orientation and future market focus in NSD
Hillebrand, Bas
;
Kemp, Ron
;
Nijssen, E. J.
- In:
Journal of service management
22
(
2011
)
1
,
pp. 67-84
Persistent link: https://www.econbiz.de/10009010794
Saved in:
2
Why did they do it? : how customers’ self-service technology introduction attributions affect the customer-provider relationship
Nijssen, E. J.
;
Schepers, Jeroen J. L.
;
Belanche, Daniel
- In:
Journal of service management
27
(
2016
)
3
,
pp. 276-298
Persistent link: https://www.econbiz.de/10011583413
Saved in:
3
Some agents are more similar than others : customer orientation of frontline robots and employees
Leiño Calleja, David
;
Schepers, Jeroen
;
Nijssen, E. J.
- In:
Journal of service management
34
(
2023
)
6
,
pp. 27-49
Persistent link: https://www.econbiz.de/10014456545
Saved in:
4
Customer orientation and future market focus in NSD
Hillebrand, Bas
;
Kemp, Ron G.M.
;
Nijssen, Edwin J.
- In:
Journal of service management
22
(
2011
)
1
,
pp. 67-85
Persistent link: https://www.econbiz.de/10008850871
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->