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Journal of service management
Omega : the international journal of management science
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European Journal of Operational Research
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European journal of operational research : EJOR
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Computers & operations research : and their applications to problems of world concern ; an international journal
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INFORMS journal on computing : JOC ; charting new directions in operations research and computer science ; a journal of the Institute for Operations Research and the Management Sciences
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Does service-dominant design result in a better service system?
Edvardsson, Bo
;
Ng, Gloria
;
Min, Choo Zhi
;
Firth, Robert
; …
- In:
Journal of service management
22
(
2011
)
4
,
pp. 540-556
Persistent link: https://www.econbiz.de/10009304730
Saved in:
2
Does service-dominant design result in a better service system?
Edvardsson, Bo
;
Ng, Gloria
;
Min, Choo Zhi
;
Firth, Robert
; …
- In:
Journal of service management
22
(
2011
)
4
,
pp. 540-557
Persistent link: https://www.econbiz.de/10009286396
Saved in:
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