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Journal of service research
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One-voice strategy for customer engagement
Singh, Jagdip
;
Nambisan, Satish
;
Bridge, R. Gary
; …
- In:
Journal of service research
24
(
2021
)
1
,
pp. 42-65
Persistent link: https://www.econbiz.de/10012426761
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Interfaces, interactions, time, and the frontline nexus : foundational constructs and focus for the field of organizational frontlines
Singh, Jagdip
;
Bridge, R. Gary
- In:
Journal of service research
26
(
2023
)
3
,
pp. 310-329
Persistent link: https://www.econbiz.de/10014325991
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