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~isPartOf:"Journal of service research : JSR"
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The impact of strategic orientation on intellectual capital investments in customer service firms
Walsh, Kate
;
Enz, Cathy A.
;
Canina, Linda
- In:
Journal of service research : JSR
10
(
2007/08
)
4
,
pp. 300-317
Persistent link: https://www.econbiz.de/10003705627
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