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Dienstleistung
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Services
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service design
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cocreation
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Antons, David
2
Berry, Leonard L.
2
Bitner, Mary Jo
2
Bowen, David E.
2
Breidbach, Christoph F.
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Helkkula, Anu
2
Ostrom, Amy L.
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Parasuraman, A.
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Journal of service research : JSR
SpringerLink / Bücher
217
El trimestre económico
167
Integración latinoamericana
146
Comercio exterior : CE
105
Inter-American economic affairs
86
Revista de la CEPAL
82
The service industries journal
78
Latin American research review : LARR ; the journal of the Latin American Studies Association (LASA)
76
Zeitschrift der Unternehmensberatung : ZUb
75
Intereconomics : review of European economic policy
73
Europäische Hochschulschriften / 5
69
E/CN
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CEPAL review
59
The journal of services marketing
58
Journal of service management
57
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
55
Journal of business research : JBR
54
Revista de economía latinoamericana : publ. bajo los auspicios del Banco Central de Venezuela
52
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
48
Estudios internacionales : revista del Instituto de Estudios Internacionales de la Universidad de Chile
47
Ifo Schnelldienst
47
Libros de la CEPAL
45
Zeitschrift für Lateinamerika, Wien : Forschung, Berichte, Informationen
44
Springer eBook Collection
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Latinskaja Amerika : LA : ežemesjačnyj naučnyj i obščestvenno-političeskij žurnal
41
Gabler Edition Wissenschaft
40
Research
39
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
39
Jahrbuch für Geschichte von Staat, Wirtschaft und Gesellschaft Lateinamerikas : JbLA
38
Praeger special studies in international economics and development
38
Springer eBook Collection / Business and Economics
38
The Oxford handbook of management consulting
38
Külgazdaság
37
Revista interamericana de planificación
37
Asien, Afrika, Lateinamerika : wissenschaftliche Zeitschrift
36
Foro internacional : revista trimestral
36
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ECONIS (ZBW)
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1
Connectivity in service systems : does technology-enablement impact the ability of a service system to co-create value?
Breidbach, Christopher F.
;
Kolb, Darl G.
;
Srinivasan, Ananth
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 428-441
Persistent link: https://www.econbiz.de/10009782106
Saved in:
2
Twenty years of service guarantee research : a synthesis
Hogreve, Jens
;
Gremler, Dwayne D.
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 322-343
Persistent link: https://www.econbiz.de/10003853538
Saved in:
3
Managing service innovation and interorganizational relationships for firm performance : to commit or diversify?
Eisingerich, Andreas B
;
Rubera, Gaia
;
Seifert, Matthias
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 344-356
Persistent link: https://www.econbiz.de/10003853557
Saved in:
4
Moving forward and making a difference : research priorities for the science of service
Ostrom, Amy L.
;
Bitner, Mary Jo
;
Brown, Stephen Walter
; …
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 4-36
Persistent link: https://www.econbiz.de/10003959014
Saved in:
5
The impact of mission fulfillment on the internal audience : psychological job outcomes in a services setting
Suh, Taewon
;
Houston, Mark B.
;
Barney, Steven M.
;
Kwon, …
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 76-92
Persistent link: https://www.econbiz.de/10008826885
Saved in:
6
Service innovation viewed through a service-dominant logic lens : a conceptual framework and empirical analysis
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10008826890
Saved in:
7
The effect of the servicescape on service workers
Parish, Janet Turner
;
Berry, Leonard L.
;
Lam, Shun Yin
- In:
Journal of service research : JSR
10
(
2007/08
)
3
,
pp. 220-238
Persistent link: https://www.econbiz.de/10003705566
Saved in:
8
The impact of service-time uncertainty and anticipated congestion on customers' waiting-time decisions
Kumar, Piyush
;
Krishnamurthy, Parthasarathy
- In:
Journal of service research : JSR
10
(
2007/08
)
3
,
pp. 282-292
Persistent link: https://www.econbiz.de/10003705610
Saved in:
9
Characterizing value as an experience : implications for service researchers and managers
Helkkula, Anu
;
Kelleher, Carol
;
Pihlström, Minna
- In:
Journal of service research : JSR
15
(
2012
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10009521626
Saved in:
10
Senior customers' service encounter preferences
Grougiou, Vassiliki
;
Pettigrew, Simone
- In:
Journal of service research : JSR
14
(
2011
)
4
,
pp. 475-488
Persistent link: https://www.econbiz.de/10009491357
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