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Journal of service research : JSR
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Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
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2
A service climate synthesis and future research agenda
Bowen, David E.
;
Schneider, Benjamin
- In:
Journal of service research : JSR
17
(
2014
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10010356892
Saved in:
3
A search for missing links : specifying the relationship between leader-member exchange differentiation and service climate
Auh, Seigyoung
;
Bowen, David E.
;
Aysuna, Ceyda
; …
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 260-275
Persistent link: https://www.econbiz.de/10011665383
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