//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research : JSR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of service system d...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Anforderungsprofil
1
Consumer behaviour
1
Customer service
1
Dienstleistungsmanagement
1
Experiment
1
Hotel industry
1
Hotellerie
1
Konsumentenverhalten
1
Kundenservice
1
Occupational profile
1
Service management
1
USA
1
United States
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Undetermined
1
Author
All
Verma, Rohit
2
Victorino, Liana
2
Bonner, Bryan
1
Bonner, Bryan L.
1
Wardell, Don
1
Wardell, Don G.
1
Published in...
All
Journal of service research : JSR
Journal of Service Management
16
Decision support systems : DSS ; the international journal
11
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
8
Journal of service management
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
Journal of management information systems : JMIS
6
Production and operations management : an international journal of the Production and Operations Management Society
6
Decision line
4
International journal of production economics
3
Journal of business research : JBR
3
Journal of operations management
3
Journal of organizational computing and electronic commerce
3
Management information systems : mis quarterly
3
Research handbook on services management
3
The journal of product innovation management : an internat. publication of the Product Development & Management Association
3
Decision sciences : DS
2
Electronic commerce research and applications
2
European journal of operational research : EJOR
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information systems research : ISR
2
Information systems research : ISR ; an information systems journal of the Institute for Operations Research and the Management Sciences
2
International Journal of Operations & Production Management
2
International journal of service industry management : IJSIM
2
Journal of revenue and pricing management
2
Journal of the Association for Information Science & Technology
2
Operations research, Management science : OR MS ; the international literature digest
2
Agglomeration and firm performance
1
Boston University School of Managment Working Paper
1
Business Process Management Journal
1
California management review : CMR
1
Cornell hospitality quarterly : CQ
1
Corporate strategies & innovations in the emerging global economy
1
Decision Sciences
1
European Journal of Operational Research
1
European Planning Studies
1
Handbook of logistics and supply-chain management
1
Handbook of new product development management
1
Information systems management
1
International Journal of Production Economics
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
OLC EcoSci
1
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Can customers detect script usage in service encounters? : an experimental video analysis
Victorino, Liana
;
Verma, Rohit
;
Bonner, Bryan L.
; …
- In:
Journal of service research : JSR
15
(
2012
)
4
,
pp. 390-400
Persistent link: https://www.econbiz.de/10009673029
Saved in:
2
Can Customers Detect Script Usage in Service Encounters?
Victorino, Liana
;
Verma, Rohit
;
Bonner, Bryan
;
Wardell, Don
- In:
Journal of service research : JSR
15
(
2012
)
4
,
pp. 390-401
Persistent link: https://www.econbiz.de/10010036789
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->