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~isPartOf:"Journal of service theory and practice"
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Journal of service theory and practice
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Coping with no-show behaviour in appointment services : a multistage perspective
Xu, Xiaoyan
;
Hu, Miao
;
Li, Xiaodong
- In:
Journal of service theory and practice
32
(
2022
)
3
,
pp. 452-474
Persistent link: https://www.econbiz.de/10013273038
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