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Personal goals in consumers' adoption of mHealth services
Schuster, Lisa; Parkinson, Joy - In: Journal of service theory and practice 32 (2022) 1, pp. 30-51
Persistent link: https://www.econbiz.de/10012879145
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"Going on a sensory adventure, a touchy subject?" : investigating haptic technology and consumer adventure orientation
Mulcahy, Rory Francis; Riedel, Aimee - In: Journal of service theory and practice 32 (2022) 1, pp. 5-29
Persistent link: https://www.econbiz.de/10012879143
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Avoiding excessive AI service agent anthropomorphism : examining its role in delivering bad news
Mulcahy, Rory Francis; Riedel, Aimee; Keating, Byron; … - In: Journal of service theory and practice 34 (2024) 1, pp. 98-126
Persistent link: https://www.econbiz.de/10014526007