//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service theory and practice : JSTP"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Using practice theory to analy...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Automated menus
1
Call centres
1
IVR systems
1
Navigation
1
Spatial metaphors
1
Virtual service
1
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Ellway, Benjamin P. W.
1
Published in...
All
Journal of service theory and practice : JSTP
Journal of service management
1
Marketing theory
1
New technology, work and employment
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
What's wrong with IVR system service? : a spatial theorisation of customer confusion and frustration
Ellway, Benjamin P. W.
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
4
,
pp. 386-405
Persistent link: https://www.econbiz.de/10011588791
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->