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Franchising is particularly present in industries in which human resources play a vital role. However, little is known about human resource management (HRM) in a franchising context. This study investigates HRM behavior and performance using a sample of 171 units within one plural retailing...
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The relationship betwwen outcome status and encountered problems in the business start-up process is investigated. Contrary to expectations, we find that starter do not substantially differ from quitters in the number and type of problems encountered, and that problems encountered generally do...
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