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The role of customer management capabilities in public–private partnerships
Canhoto, Ana Isabel Domingos; Meadows, Maureen; Ball, … - In: Journal of strategic marketing 25 (2017) 5/6, pp. 384-404
Persistent link: https://www.econbiz.de/10011743026
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Progress in customer relationship management adoption : a cross-sector study
Meadows, Maureen; Dibb, Sally - In: Journal of strategic marketing 20 (2012) 4, pp. 323-344
Persistent link: https://www.econbiz.de/10009577755
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Progress in customer relationship management adoption: a cross-sector study
Meadows, Maureen; Dibb, Sally - In: Journal of strategic marketing 20 (2012) 4, pp. 323-345
Persistent link: https://www.econbiz.de/10009997618
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A CRM-based pathway to improving organisational responsiveness : an empirical study
Batista, Luciano; Dibb, Sally; Meadows, Maureen; … - In: Journal of strategic marketing 28 (2020) 6, pp. 494-521
Persistent link: https://www.econbiz.de/10012313917
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Relationship marketing and CRM: a financial services case study
Dibb, Sally; Meadows, Maureen - In: Journal of strategic marketing 12 (2004) 2, pp. 111
Persistent link: https://www.econbiz.de/10007230090