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~isPartOf:"Journal of the Academy of Marketing Science"
~isPartOf:"The journal of services marketing"
~person:"Black, Hulda G."
~subject:"Customer service"
~subject:"United States"
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Black, Hulda G.
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Journal of the Academy of Marketing Science
The journal of services marketing
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Customers helping customers : payoffs for linking customers
Black, Hulda G.
;
Vincent, Leslie H.
;
Skinner, Steven J.
- In:
The journal of services marketing
28
(
2014
)
5
,
pp. 391-401
Persistent link: https://www.econbiz.de/10010419903
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