Kim, Kilhwan; Kim, Tae-Sung; Lim, Dae-Eun; Park, Hyun Min - In: Journal of the Operational Research Society 64 (2013) 11, pp. 1654-1663
Managing knowledge workers is highly complex because of the need to balance the costs associated with their training and holding costs against the need to meet market demand as quickly as possible. Unlike previous approaches to this problem in the workforce management literature, this paper...
