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A hybrid data mining/simulation approach for modelling outpatient no-shows in clinic scheduling
Glowacka, K. J.; Henry, R. M.; May, J. H. - In: Journal of the Operational Research Society : OR 60 (2009) 8, pp. 1056-1068
Persistent link: https://www.econbiz.de/10003881999
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A patient assignment algorithm for home care services
Hertz, Alain; Lahrichi, N. - In: Journal of the Operational Research Society : OR 60 (2009) 4, pp. 481-495
Persistent link: https://www.econbiz.de/10003870494
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Use of VNS heuristics for scheduling of patients in hospital
Vlah, S.; Lukač, Z.; Pacheco, J. - In: Journal of the Operational Research Society : OR 62 (2011) 7, pp. 1227-1238
Persistent link: https://www.econbiz.de/10009155457
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Dynamic overbooking scheduling system to improve patient access
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 63 (2012) 6, pp. 810-820
Persistent link: https://www.econbiz.de/10009557765
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Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.; Latham, John R. - In: Quality management journal : QMJ 22 (2015) 3, pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
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Cost-quality tradeoff in healthcare : does it affect patient experience?
Venkataraman, Sriram - In: Quality management journal : QMJ 22 (2015) 3, pp. 38-45
Persistent link: https://www.econbiz.de/10011311092
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Scheduling healthcare services in a home healthcare system
An, Y.-j.; Kim, Yeong-dae; Jeong, B. J.; Kim, S.-d. - In: Journal of the Operational Research Society : OR 63 (2012) 11, pp. 1589-1599
Persistent link: https://www.econbiz.de/10009667194
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Effective cancellation policy to reduce the negative impact of patient no-show
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 65 (2014) 5, pp. 605-615
Persistent link: https://www.econbiz.de/10010362551
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Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.; Lee, Jung Young; Gowen, Charles, III. - In: Quality management journal : QMJ 21 (2014) 1, pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
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Lean healthcare and quality management : the experience of ThedaCare
Mannon, Melissa - In: Quality management journal : QMJ 21 (2014) 1, pp. 7-10
Persistent link: https://www.econbiz.de/10010244646