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The role of sea-based adventure experiences in tourists’ satisfaction and behavioral intentions
Triantafillidou, Amalia; Petala, Zinovia - In: Journal of travel and tourism marketing 33 (2016), pp. 67-87
Persistent link: https://www.econbiz.de/10011485021
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Satisfaction or quality comes first : an empirical analysis
Kim, Kakyom; Severt, Denver E. - In: Journal of travel and tourism marketing 28 (2011) 1, pp. 81-96
Persistent link: https://www.econbiz.de/10009008254
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On the validity of the "importance minus performance" construct : a genuine contribution of the tourism literature or a mishap?
Kim, Namhyun; Choi, Sangsoo; Schwartz, Zvi - In: Journal of travel and tourism marketing 29 (2012) 5/6, pp. 599-610
Persistent link: https://www.econbiz.de/10009627531
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Measuring negative tourist-to-tourist interaction : scale development and validation
Adam, Issahaku; Taale, Francis; Adongo, Charles A. - In: Journal of travel and tourism marketing 37 (2020) 3, pp. 287-301
Persistent link: https://www.econbiz.de/10012289329
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Effects of service fairness and service quality on tourists' behavioral intentions and subjective well-being
Su, LuJun; Huang, Songshan; Chen, Xiaohong - In: Journal of travel and tourism marketing 32 (2015) 3/4, pp. 290-307
Persistent link: https://www.econbiz.de/10011312574
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Destination services and travel experience in the gaming Mecca : the moderating role of gambling as a travel purpose among Chinese tourists
Wong, IpKin Anthony; Li, Xiangping - In: Journal of travel and tourism marketing 32 (2015) 1/2, pp. 80-99
Persistent link: https://www.econbiz.de/10011312596
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The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew; Hsu, Cathy H. C.; Baum, Tom - In: Journal of travel and tourism marketing 32 (2015) 1/2, pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
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Inter-satisfaction between website and Automated Call Distribution (ACD) systems
Hyun, Martin Yongho; Kim, Hyeon-Cheol; O’Keefe, … - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 1039-1056
Persistent link: https://www.econbiz.de/10010469184
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Understanding the exhibition attendees' evaluation of their experiences : a comparison between high versus low mindful visitors
Choe, Yeongbae; Lee, Sang Min; Kim, Dae-Kwan - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 899-914
Persistent link: https://www.econbiz.de/10010469216
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Effect of a perceived threat of informal actors on the business performance of formal actors : inbound tour operators' perspective
Mwesiumo, Deodat; Abdalla, Moh'd Juma; Öztüren, Ali; … - In: Journal of travel and tourism marketing 38 (2021) 5, pp. 527-540
Persistent link: https://www.econbiz.de/10012623371