//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of travel and tourism marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service quality assessment in...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
122
Service quality
122
Customer satisfaction
83
Kundenzufriedenheit
83
Consumer behaviour
64
Konsumentenverhalten
64
Beziehungsmarketing
43
Relationship marketing
43
Holiday behaviour
32
Hotel industry
32
Hotellerie
32
Urlaubsverhalten
32
Tourism industry
22
Tourismuswirtschaft
22
Tourism
19
Tourismus
19
Airline
18
Fluggesellschaft
18
Tourism marketing
17
Tourismusmarketing
17
satisfaction
13
Viral marketing
12
Virales Marketing
12
China
11
behavioral intentions
11
service quality
11
Destination management
10
Destinationsmanagement
10
Emotion
9
Gastgewerbe
9
Gastronomie
9
Hospital
9
Hospitality industry
9
Krankenhaus
9
Restaurant industry
9
South Korea
9
Südkorea
9
loyalty
9
perceived value
9
Air transport
8
more ...
less ...
Online availability
All
Undetermined
74
Free
2
Type of publication
All
Article
129
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
130
Aufsatz in Zeitschrift
130
Case study
2
Fallstudie
2
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
130
Author
All
Han, Heesup
18
Hyun, Sunghyup Sean
7
Kim, Jinkyung Jenny
5
Kim, Wansoo
4
Lee, Choong-Ki
4
Sparks, Beverley
4
Su, LuJun
4
Weber, Karin
4
Hsu, Cathy H. C.
3
Hsu, Maxwell K.
3
Hwang, Jinsoo
3
Kim, Insin
3
Law, Chun Hung Roberts
3
Lee, Jin-soo
3
Moon, Hyoungeun
3
Ahn, Jiseon
2
Back, Ki-Joon
2
Chen, Xiaohong
2
Chua, Bee-Lia
2
Huang, Songshan
2
Iranmanesh, Mohammad
2
Kim, Heather Markham
2
Law, Rob
2
Lee, Sanghyeop
2
Mattila, Anna S.
2
Nikbin, Davoud
2
Qu, Hailin
2
Ryu, Kisang
2
Skinner, Heather
2
Swanson, Scott R.
2
Tsai, Henry
2
Wong, IpKin Anthony
2
Yu, Jongsik
2
Abdalla, Moh'd Juma
1
Abou-Shouk, Mohamed A.
1
Adam, Issahaku
1
Adongo, Charles A.
1
Akram, Umair
1
Akram, Zubair
1
Al-Ansi, Amr
1
more ...
less ...
Published in...
All
Journal of travel and tourism marketing
NBER working paper series
818
Working paper / National Bureau of Economic Research, Inc.
710
NBER Working Paper
686
Discussion paper series / IZA
568
International journal of hospitality management
424
Journal of business research : JBR
389
Journal of retailing and consumer services
359
Economics of education review
357
IZA Discussion Paper
348
The service industries journal
314
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
257
Applied economics
242
SpringerLink / Bücher
219
The journal of services marketing
216
The journal of technology transfer
208
CESifo working papers
207
Working paper
192
Discussion paper / Centre for Economic Policy Research
182
Technological forecasting & social change : an international journal
177
International journal of contemporary hospitality management
176
Auditing : a journal of practice & theory
175
Research policy : policy, management and economic studies of science, technology and innovation
170
Journal of marketing for higher education
169
Applied economics letters
167
IZA Discussion Papers
167
Tourism management : research, policies, practice
167
The TQM journal : the international review of organizational improvement
158
Journal of air transport management
156
Services marketing quarterly
154
Policy research working paper : WPS
153
World Bank E-Library Archive
152
Cogent business & management
145
European journal of operational research : EJOR
145
Journal of hospitality marketing & management
145
OECD Environment Statistics
142
Journal of Services Marketing
141
Spudai : oikonomikai, koinōnikai, technikai ; periodikē ekdosis tēs en Peiraiei Anotātēs Biomēchanikēs Scholēs
139
Spudai / University of Piraeus : journal of economics and business
136
International journal of quality & reliability management
135
Administrative Sciences : open access journal
130
more ...
less ...
Source
All
ECONIS (ZBW)
130
Showing
1
-
10
of
130
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of sea-based adventure experiences in tourists’ satisfaction and behavioral intentions
Triantafillidou, Amalia
;
Petala, Zinovia
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 67-87
Persistent link: https://www.econbiz.de/10011485021
Saved in:
2
Satisfaction or quality comes first : an empirical analysis
Kim, Kakyom
;
Severt, Denver E.
- In:
Journal of travel and tourism marketing
28
(
2011
)
1
,
pp. 81-96
Persistent link: https://www.econbiz.de/10009008254
Saved in:
3
On the validity of the "importance minus performance" construct : a genuine contribution of the tourism literature or a mishap?
Kim, Namhyun
;
Choi, Sangsoo
;
Schwartz, Zvi
- In:
Journal of travel and tourism marketing
29
(
2012
)
5/6
,
pp. 599-610
Persistent link: https://www.econbiz.de/10009627531
Saved in:
4
Measuring negative tourist-to-tourist interaction : scale development and validation
Adam, Issahaku
;
Taale, Francis
;
Adongo, Charles A.
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 287-301
Persistent link: https://www.econbiz.de/10012289329
Saved in:
5
Effects of service fairness and service quality on tourists' behavioral intentions and subjective well-being
Su, LuJun
;
Huang, Songshan
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 290-307
Persistent link: https://www.econbiz.de/10011312574
Saved in:
6
Destination services and travel experience in the gaming Mecca : the moderating role of gambling as a travel purpose among Chinese tourists
Wong, IpKin Anthony
;
Li, Xiangping
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 80-99
Persistent link: https://www.econbiz.de/10011312596
Saved in:
7
The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew
;
Hsu, Cathy H. C.
;
Baum, Tom
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
Saved in:
8
Inter-satisfaction between website and Automated Call Distribution (ACD) systems
Hyun, Martin Yongho
;
Kim, Hyeon-Cheol
;
O’Keefe, …
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1039-1056
Persistent link: https://www.econbiz.de/10010469184
Saved in:
9
Understanding the exhibition attendees' evaluation of their experiences : a comparison between high versus low mindful visitors
Choe, Yeongbae
;
Lee, Sang Min
;
Kim, Dae-Kwan
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 899-914
Persistent link: https://www.econbiz.de/10010469216
Saved in:
10
Effect of a perceived threat of informal actors on the business performance of formal actors : inbound tour operators' perspective
Mwesiumo, Deodat
;
Abdalla, Moh'd Juma
;
Öztüren, Ali
; …
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 527-540
Persistent link: https://www.econbiz.de/10012623371
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->