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~isPartOf:"Journal of travel and tourism marketing"
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Assessing clients' satisfactio...
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Customer satisfaction
165
Kundenzufriedenheit
165
Dienstleistungsqualität
122
Service quality
122
Consumer behaviour
103
Konsumentenverhalten
103
Holiday behaviour
78
Urlaubsverhalten
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Beziehungsmarketing
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Relationship marketing
73
Hotel industry
43
Hotellerie
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Tourism marketing
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Tourismusmarketing
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satisfaction
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Destination management
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Emotion
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loyalty
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International tourism
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Internationaler Tourismus
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Han, Heesup
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Hyun, Sunghyup Sean
9
Lee, Choong-Ki
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Kim, Wansoo
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Law, Chun Hung Roberts
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Lee, Jin-soo
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Yu, Jongsik
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Hsu, Maxwell K.
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Hwang, Jinsoo
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Moon, Hyoungeun
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Qu, Hailin
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Ryu, Kisang
4
Sparks, Beverley
4
Su, LuJun
4
Weber, Karin
4
Wong, IpKin Anthony
4
Back, Ki-Joon
3
Chua, Bee-Lia
3
Hsu, Cathy H. C.
3
Kim, Myung-Ja
3
Ahn, Jiseon
2
Al-Ansi, Amr
2
Ali, Faizan
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Chen, Xiaohong
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Iranmanesh, Mohammad
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Kashif Hussain
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Law, Rob
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Lee, Sanghyeop
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Lee, Timothy Jeonglyeol
2
Loureiro, Sandra Maria Correia
2
Mattila, Anna S.
2
Nikbin, Davoud
2
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Journal of travel and tourism marketing
The Nigerian journal of economic and social studies
615
International journal of hospitality management
549
Journal of retailing and consumer services
540
Journal of business research : JBR
421
The service industries journal
372
Journal of Services Marketing
280
The journal of services marketing
272
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
269
Tourism management : research, policies, practice
224
International journal of contemporary hospitality management
214
NBER working paper series
207
Working paper / National Bureau of Economic Research, Inc.
204
Journal of hospitality marketing & management
196
SpringerLink / Bücher
186
NBER Working Paper
182
Auditing : a journal of practice & theory
178
Cogent business & management
178
Services marketing quarterly
163
Journal of air transport management
162
The TQM journal : the international review of organizational improvement
157
CBN journal of applied statistics
153
International Journal of Bank Marketing
144
International journal of economics and financial issues : IJEFI
143
International Journal of Energy Economics and Policy : IJEEP
141
Journal of service research : JSR
140
Service business
139
The Indian journal of economics
138
International journal of productivity and quality management : IJPQM
136
European Journal of Marketing
134
International Journal of Contemporary Hospitality Management
126
World Bank E-Library Archive
125
International journal of quality & reliability management
122
International journal of economics and finance
121
International journal of quality and service sciences
121
Journal of service management
120
Accounting and taxation review : A&TR
117
Discussion paper series / IZA
117
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
117
Industrial marketing management : the international journal for industrial and high-tech firms
116
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ECONIS (ZBW)
204
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1
The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew
;
Hsu, Cathy H. C.
;
Baum, Tom
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
Saved in:
2
Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen
;
Xiong, Wei
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 221-241
Persistent link: https://www.econbiz.de/10014369784
Saved in:
3
Effects of service fairness and service quality on tourists' behavioral intentions and subjective well-being
Su, LuJun
;
Huang, Songshan
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 290-307
Persistent link: https://www.econbiz.de/10011312574
Saved in:
4
Destination services and travel experience in the gaming Mecca : the moderating role of gambling as a travel purpose among Chinese tourists
Wong, IpKin Anthony
;
Li, Xiangping
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 80-99
Persistent link: https://www.econbiz.de/10011312596
Saved in:
5
Understanding the exhibition attendees' evaluation of their experiences : a comparison between high versus low mindful visitors
Choe, Yeongbae
;
Lee, Sang Min
;
Kim, Dae-Kwan
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 899-914
Persistent link: https://www.econbiz.de/10010469216
Saved in:
6
Interpretive structural modeling of quality factors in both medical and hospitality services in the medical tourism industry
Sadeh, Ehsan
;
Garkaz, Mansour
- In:
Journal of travel and tourism marketing
36
(
2019
)
2
,
pp. 253-267
Persistent link: https://www.econbiz.de/10012179396
Saved in:
7
The role of airline travelers' pre-recovery emotions during the service recovery process
Nikbin, Davoud
;
Iranmanesh, Mohammad
;
Hyun, Sunghyup Sean
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 677-691
Persistent link: https://www.econbiz.de/10011386973
Saved in:
8
The relationships between national identity, hospitality, and satisfaction among foreign hotel guests
Ariffin, Ahmad Azmi M.
;
Nameghi, Ehsaneh Nejad Mohammad
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 778-793
Persistent link: https://www.econbiz.de/10011387055
Saved in:
9
How new technology impacts airport's service quality and behavioral intentions
Hong, Seock-Jin
;
Purtell, Clinton
;
Chung, Jin-young
; …
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 235-251
Persistent link: https://www.econbiz.de/10014513638
Saved in:
10
The joint effects of service failure mode, recovery effort, and gender on customers' post-recovery satisfaction
Mattila, Anna S.
;
Cho, Wonae
;
Ro, Heejung
- In:
Journal of travel and tourism marketing
26
(
2009
)
2
,
pp. 120-128
Persistent link: https://www.econbiz.de/10003863480
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