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The effect of tour leaders' emotional intelligence on tourists' consequences
Tsaur, Sheng-Hshiung; Ku, Pi-Shen - In: Journal of travel research : a quarterly publication of … 58 (2019) 1, pp. 63-76
Persistent link: https://www.econbiz.de/10011982199
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Leading for resilience : fostering employee and organizational resilience in tourism firms
Prayag, Girish; Muskat, Birgit; Dassanayake, Chaminda - In: Journal of travel research : a quarterly publication of … 63 (2024) 3, pp. 659-680
Persistent link: https://www.econbiz.de/10014582370
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Tour leading in South America: job inputs and outcomes
Carrillo, Brendali; Barbieri, Carla; Knollenberg, Whitney; … - In: Journal of travel research : a quarterly publication of … 59 (2020) 7, pp. 1316-1330
Persistent link: https://www.econbiz.de/10012268399
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A profile-based approach to understanding social exchange : authentic tour-guiding in the sharing economy
Kromidha, Endrit; Gannon, Martin; Taheri, Babak - In: Journal of travel research : a quarterly publication of … 62 (2023) 2, pp. 324-344
Persistent link: https://www.econbiz.de/10014245387
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Charismatic tour-guiding : scale development and validation
Teng, Hsiu-Yu; Tsaur, Sheng-Hshiung - In: Journal of travel research : a quarterly publication of … 61 (2022) 7, pp. 1495-1507
Persistent link: https://www.econbiz.de/10013390813
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Local leaders and tourism development : a case study in China
Deng, Taotao; Zhao, Weishu; Ma, Mulan - In: Journal of travel research : a quarterly publication of … 61 (2022) 7, pp. 1619-1630
Persistent link: https://www.econbiz.de/10013390856
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The economic valuation of climate change policies in tourism : impact of joint valuation, emotions, and information
León, Carmelo Javier; Araña, Jorge E. - In: Journal of travel research : a quarterly publication of … 55 (2016) 3, pp. 283-298
Persistent link: https://www.econbiz.de/10011450693
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Thrilled to have "bagged a bargain" or "bitter" and "very frustrating"? : exploring consumer attitudes to value and deals in tourism
McCabe, Scott; Illodo, Ines Branco - In: Journal of travel research : a quarterly publication of … 58 (2019) 6, pp. 945-960
Persistent link: https://www.econbiz.de/10012050683
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The impacts of service failure and recovery efforts on airline customers’ emotions and satisfaction
Xu, Xun; Liu, Wenhui; Gursoy, Dogan - In: Journal of travel research : a quarterly publication of … 58 (2019) 6, pp. 1034-1051
Persistent link: https://www.econbiz.de/10012050714
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Understanding changes in tourists' use of emotion regulation strategies in a vacation context
Gao, Jie; Zhang, Ye; Kerstetter, Deborah L.; Shields, … - In: Journal of travel research : a quarterly publication of … 58 (2019) 7, pp. 1088-1104
Persistent link: https://www.econbiz.de/10012050731