The capability-based view of the firm is based on the assumption that firms know how to do things. Assuming the existence of a thing called `organizational knowledge', in the first part of the paper we identify its main building blocks and we provide a description of its inner structure. This...

This paper explores how firms' skills and organizational change affect the returns from investments in ICT. Our work contributes to the literature by testing the hypothesis of complementarity in a panel of 540 Italian manufacturing firms during 1995-2000. By drawing on different statistical...