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Application of the total quality management approach in a Spanish retailer : the case of Mercadona
Callejo Miguel, Blanco; Broncano Santiago, Gutierrez - In: Total quality management & business excellence : an … 21 (2010) 11/12, pp. 1365-1381
Persistent link: https://www.econbiz.de/10008824952
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The adoption of excellence models through cultural and social adaptations : an empirical study of critical success factors and a proposed model
Zairi, Mohamed; Alsughayir, Abdulrahman Abdullah - In: Total quality management & business excellence : an … 22 (2011) 6, pp. 641-654
Persistent link: https://www.econbiz.de/10009243134