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~isPartOf:"Labour economics : official journal of the European Association of Labour Economists"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Callejo Miguel, Blanco"
~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Customer satisfaction
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Callejo Miguel, Blanco
Gómez-López, Raquel
2
López Fernández, María C.
2
Pai, Fan-yun
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Labour economics : official journal of the European Association of Labour Economists
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Application of the total quality management approach in a Spanish retailer : the case of Mercadona
Callejo Miguel, Blanco
;
Broncano Santiago, Gutierrez
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1365-1381
Persistent link: https://www.econbiz.de/10008824952
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