Ali, Ahmed Hussein; Melkonyan, Ani; Noche, Bernd; … - In: Logistics 5 (2021) 2, pp. 1-15
consider sustainability practices to present a better sustainable service. Therefore, we studied LSPs in Egypt, as Egypt has … service quality (LSQ). While additional semi-structured interviews were conducted with LSP companies in Egypt to formulate the … scale to evaluate Egypt’s overall LSPs’ service quality. Our research thereby contributes to the theory by proposing a new …