Background: Logistics service outsourcing in recent years has influenced the evolution of third-party logistics (3PL) providers across the globe. The study explored the evolving services of 3PLs and relational factors that influence the relationship with their customers. Methods: Qualitative...

Background: In relevant research, blockchain technology (BCT) is credited with great potential for supply chain management (SCM). However, even after more than 10 years of the technology's existence, it is barely used for any self-sustaining applications. This raises the question of why BC...

Background: With a rapidly growing young population, the African continent provides a high but barely exploited economic potential. Creating an African free trade zone is one of the African Union’s major initiatives to increase prosperity. Even though the AfCFTA has already come into force,...

Background: The halal supply chain is a focused type of supply chain that ensures halal products throughout the entire process, from upstream to downstream. This paper aims to identify the innovative digital technology 4.0 utilized within the halal supply chain and understand its impact on firm...

Background: Despite growing popularity, Circular Economy has not reached its full potential. One of the frequently mentioned success factors is the adoption of a Circular Business Model. However, fueled by (too) many constraints, its implementation is often hampered by so-called vicious cycles....

A data-driven approach in production logistics is adopted as a response to challenges such as low visibility and system rigidity. One important step for such a transition is to identify the enabling technologies from a value-creating perspective. The existing corpus of literature has discussed...

Background: The purpose of this paper is to study customer satisfaction concerning orders from online supermarkets, which have recently boomed to fulfil the increased needs of customers during the COVID-19 pandemic. The service quality, as well as aspects of the logistics efficiency, are being...

Selecting appropriate and resilient suppliers is an important issue in supply chain management (SCM) literature. Making an effective decision on this issue can decrease external risks and disruptions, purchase costs, and delay times and also guarantees business continuity in the event of...

Background: The use of blockchain technology for tracking and tracing (T&T) in supply chains is the subject of lively debate in scientific literature. However, distributed ledger technology (DLT) does not have to have the characteristic blockchain structure and often performs better without such...