Beretta, Sergio; Bozzolan, Saverio - In: MANAGEMENT CONTROL 2013/2 (2013) 2, pp. 9-37
A recent article on Key Risk Indicators (KRI) issued by COSO (Beasley et al., 2010) is the starting point of this paper. Our aim is to discuss the relevance of business processes in the design and implementation of KRIs. We analyse the reasons of the systematic underestimation of business...