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Gummesson, Evert
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Mele, Cristina
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MERCATI E COMPETITIVITÀ
European journal of marketing : EJM
6
Journal of Business & Industrial Marketing
6
Journal of service management
6
European Journal of Marketing
5
Journal of Service Management
4
The journal of business & industrial marketing
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Företagets Funktioner, Svenska Civilekonomföreningen
3
International journal of quality and service sciences
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Journal of Service Theory and Practice
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Journal of Services Marketing
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Journal of the Academy of Marketing Science
3
Managing service quality : MSQ ; an international journal
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Marketing theory
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
International Journal of Contemporary Hospitality Management
2
International Journal of Quality and Service Sciences
2
Journal of business market management : jbm
2
Journal of customer behaviour
2
Journal of service theory and practice : JSTP
2
Management Decision
2
Management decision : MD
2
Qualitative research in organizations and management : an international journal
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The TQM Journal
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The TQM Magazine
2
The TQM journal : the international review of organizational improvement
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The journal of services marketing
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jbm - Journal of Business Market Management
2
Akademilitteratur
1
Applying qualitative methods to marketing management research
1
European Business Review
1
Företagsekonomiska Institutionen vid Uppsala Universitet, Working Paper, [Arbetsrapport]
1
Handbook of service science ; [Vol. 1]
1
Handbuch Dienstleistungsmanagement : von der strategischen Konzeption zur praktischen Umsetzung
1
Internal marketing : directions for management
1
International journal of contemporary hospitality management
1
International journal of cross cultural management : CCM
1
International journal of service industry management : IJSIM
1
Involving customers in new service development
1
Issues in organization and management series
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Editoriale. The three service marketing paradigms: which one are you guided by?
Gummesson, Evert
- In:
MERCATI E COMPETITIVITÀ
2012/1
(
2012
)
1
,
pp. 5-13
Persistent link: https://www.econbiz.de/10010876173
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2
2009 Naples Forum on Service. Introduction
Gummesson, Evert
;
Mele, Cristina
;
Polese, Francesco
- In:
MERCATI E COMPETITIVITÀ
2010/1
(
2010
)
1
,
pp. 37-40
Persistent link: https://www.econbiz.de/10008641671
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3
The 3 pillars of the naples forum
Gummesson, Evert
;
Mele, Cristina
;
Polese, Francesco
- In:
MERCATI E COMPETITIVITÀ
2012/1
(
2012
)
1
,
pp. 15-17
Persistent link: https://www.econbiz.de/10010560556
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