The purpose of this study is to analyze which factors have influence on the satisfaction of customers in service sector which can ultimately affects organization’s profitability. This study attempts to examine the relationship between students’ satisfaction and others variables such as...

The analysis was based in 240 questionnaires answered by students of economics at University of Brasília. Using them, it was tried to make a whole description of the characteristics of these alumni and, in a second moment, to estimate econometric models to identify the causes of academic...

Education has long been recognized as a central element in development. The human capital formation is receiving increased attention from policy makers and scholars in different parts of the world particularly in developing countries. Eritrea is a newly born nation in Africa and is striving hard...

Education has long been recognized as a central element in development. The human capital formation is receiving increased attention from policy makers and scholars in different parts of the world particularly in developing countries. Eritrea is a newly born nation in Africa and is striving hard...

The paper approaches the issue of school choice in an indirect manner by investigating the effectiveness of public, private government-dependent and private independent schools in 19 OECD countries selected from the PISA 2000 survey for this purpose. In a multi-level approach we estimate these...

We consider the question whether pupils from the lower social strata perform better in private government-dependent schools than in public or private-independent schools, using the PISA 2000 data on European high schools. In the eighty’s, Coleman and Hoffer (1987) found in the USA that the...

Denominational schooling makes up an important part of European educational systems. Given its specificity, denominational schooling can be expected to place a greater weight on values teaching and moral education. As such, it may be more effective in bringing about certain attitudes and...

We apply propensity score matching to the estimation of differential school effectiveness between the publicly funded private sector and the public one, in a sample of 26 countries. This technique allows us to distinguish between school choice and school effectiveness processes and thus, to...

The effect of two characteristics of school populations on reading skills will be estimated in this paper: share and diversity, both on the ethnic and the social-cultural dimension. We use the cross-national PISA-data 2006, both for the 15 years old native pupils and the pupils with a migrant...

This paper is a theoretical introduction to modern governance of universities in developing countries. Indeed, adopting the approach of the paradigm of the theory of incentives Laffont and Tirole (1993), this paper discusses the effects of the presence of information asymmetry between the State...