Offshoring of IT services and back-office services to low-wage countries is a fast-growing market. Besides India, the pacesetter and dominant insourcer, there are numerous other countries and regions attempting to establish themselves as offshoring locations. Our report focuses on nearshoring...

Multi-national companies introduce centralized or centrally administered ERP systems to cope with challenges of globalization. Introduction of such systems need careful planning. The planning should take not only the project and its deployment into consideration. Very important are the support...

Using the classical Hotelling model, this paper analyzes the incentive for a CATV service provider to bundle broadband internet services when entering the broadband internet services market. In addition, the effect of such service bundling by an entrant on the market incumbent with ownership...

The paper discusses to what extent innovation is a crucial variable in explaining the success of NOVABASE, a Portuguese IT consultancy firm. In order to proceed with this discussion, the evolution of NOVABASE is described, emphasizing the most important steps in the firm’s trajectory, which...

The advance of innovative information and communication technologies has triggered a fundamental upheaval in the media industry. The technology is reforming the conventional media model. The media mix will become more varied; interactive and personalised offers are taking root and finding their...

IT outsourcing is the practice of contracting out the running of a part of an organization computer department. It is not a new phenomenon, but the scale and scope of its occurrence has greatly increased over the last decade. Due to the fact that IT outsourcing has no obviously and quantifiable...

Software cross-licensing on the internet has very diferent characteristics in comparison to hardware interconnection. The basic aim of this study is to highlight a few aspects of software licensing arrangements. The analytical approach developed here can explain the observed patterns of content...

Abstract: One of noticeable features of globalization are rapid changes of information systems. If a company wants to be successful, it must carry out many actions having impact on information system. This increasingly concerns multi-national companies, which solve this challenge by...

We examine seller strategies in 1177 Internet auctions on eBay, to understand the diversity of strategies used, and their impacts. Dimensions of strategic choice include the use of a ‘Buy it Now’ option, the level of the starting price, and the use of a secret reserve price. A major focus of...

The Republic of Croatia is one of the transition countries that have abandoned planned economy and turned towards market-oriented economy. These new conditions of the market-oriented economy required normative adjustments in certain spheres of social and economic activity, resulting in the...