We propose a model for studying the dynamics of economic structures. The model is based on qualitative information …

CRM has noted the dizzying career in last years, though it happens, that it is often connected only with the computer … marketing conception. That is the reason too, why many managers think about CRM. We chose from made primary research the most … substantial questions, which make possible to find out, how Czech organizations understand CRM and what experiences they have with …

answered for questions interrelated to customer relationship management (CRM). …

It is very important to a company to select the optimal CRM program based on its needs, especially there are hundreds … the best CRM based customer's needs, using Cased based Reasoning- CBR- techniques, and associations Rules, in addition to …

There is hundreds of software that implement CRM methodology, but there are no Arabic complete solutions till now … except a few products for big companies like Microsoft, so it is a big challenge to Arab world to benefit form CRM concept … 4Ps and the new generation of marketing 4Cs, and then to explain what does CRM mean, its definition, features, and how …