Web 2.0 heralds a new era of communication with a massive increase in information supply and where news, opinion and services flow directly from user to user. Financial institutions can take advantage if they stay abreast of this development. However, any Web 2.0 presence of a financial...

India’s actual export specialisation in IT services is unrivalled by any comparable country and it is evidence of a strong comparative advantage. This paper finds that India owes its IT specialisation in part to its reliance on offshoring - driven by the supply of well-educated,...

Offshoring of IT services and back-office services to low-wage countries is a fast-growing market. Besides India, the pacesetter and dominant insourcer, there are numerous other countries and regions attempting to establish themselves as offshoring locations. Our report focuses on nearshoring...