emphasis on the quality and excellence of their operations. For this purpose, they use different management tools and …/or excellence models such as the EFQM model (European Foundation for Quality Management), CAF (Common Assessment Framework), BSC … (Balanced Scorecard) etc.. An important aspect of excellence in any organization involves the employees, i.e. human resources …

investing on new Information and Communication Technologies (ICT). In this paper we consider that the ICT are the devices or … present paper aims: (i) to highlight the importance of ICT on logistics; and (ii) to understand the impact of ICT on the firms …’ competitiveness. In this paper a conceptual model for the adoption of Logistics’ ICT is presented, by taking into consideration four …

not only experienced fast growth of ICT industries but there has also evidently been widespread successful adoption of ICT …

, mainly US Banking or Software Industry. The real “explosion” of alliances is the phenomena clearly observed in a global ICT … Industry. ICT Industry is the one of the fastest-growing Industries directly shaping global communication and leading changes … portfolios and alliance networks, as well as mergers and acquisitions. On the example of 30 leading global ICT giants and 10 …

In this paper the characteristics of the global ICT (Information and Communication Technologies) Industry has been … provided. There have been specified the most significant processes shaping ICT, in the context of three major dimensions …

(in part because of the unrealized potentialities of the information and communications technology (ICT) revolution, as …

This paper investigates the role of information and communication technology (ICT) as a driver of improved productivity …. The paper investigates how, and to what extent, ICT contributed to a narrowing in the productivity gap. Although … investment in ICT capital has strongly increased, total factor productivity (TFP) growth has made the largest contribution to …