In service industries, the customer relationship has become a core issue for achieving competitive advantage. The firms prefer to invest in the technology based Customer Relationship Management (CRM). However, mere implementing the CRM applications does not itself ensure success until the...

This is a discussion of the manuscript "Local News Online: Aggregators, Geo-Targeting and the Market for Local News" by L. George and C. Hogendorn, presented at the 11th Workshop on Media Economics, which was held at the Recanati Business School, Tel-Aviv University, October 9-10, 2013.

An article about the transformation of the forms and methods of marketing in the context of the global economic crisis. The extensive development of e-commerce has led to the emergence of new forms of virtual sales and globalization of marketing. The author analyzes the changes taking place in...

The necessity of (re)considering the three main faces of security mentioned in the title of the paper derives from the accumulation of the importance of the knowledge circulating in organizations, with the existence of numerous dangers and threats that target this knowledge, focusing on people...

The necessity of considering the three main faces of informational security mentioned in the title of the paper derives from the accumulation of the importance of the data circulating in the mobile environment for organizations, with the existence of numerous dangers and threats that target...

Utilization of information technologies in postindustrial business environment is an actual topic covering the potential benefit this technology could bring to business. This paper contains the partial results from dissertation Business Strategies in Deindustrialized Era. Postindustrial era is...

Banks in Slovakia are under a strong influence of information technologies. These technologies are redesigning the product as well as the organizational structure. Strategies must also adapt to the information technologies and to their influence on the business environment. Companies often...

W referacie przedstawiono nowe ujęcie funkcji zarządzania informacjami, sformułowanymi na potrzeby zarządzania elektronicznymi zasobami informacyjnymi przedsiębiorstwa. Zaprezentowany układ funkcji będzie skonfrontowany z klasyfikacjami autorstwa H. Lesca, Z. Martyniaka, J Kisielnickiego,...

In this article the results of a comprehensive empirical study of 1,200 Polish online stores are presented. It was focused on elements that affect the lead time: information about the availability of goods, about the exact stocks and about the declared delivery time. The significant differences...

The BI governance concept is introduced and with respect to the established framework for approaching Business Intelligence strategies, a demarche for evaluating BI initiatives will be proposed. Monte Carlo simulation method will be used to fundament the decision to move forward with a Business...