its relationship with its global retailer and end the related profits. This theoretical study specifies the optimal …

reciprocal loyalty in the employment relationship. It uses a vignettes approach to elicit preferences and a novel dataset with …

Does expected partner or task related criteria affect how trust and loyalty is developed between tourism firms? This … and experienced trust, should build loyalty between tourism firms. The model provides a more precise assessment for … role of experienced trust in transforming different partner selection criteria into loyalty. The contribution of the model …

commitment and loyalty. The results indicate that relationships are based upon a long term orientation. Secondly, relationships …

-term orientation has a positive effect on friendship, loyalty, trust and commitment. Friendship is related to loyalty and commitment …, and loyalty is related to trust. Ultimately, trust and commitment engender successful cooperation. The model can be used … supports a greater emphasis on establishing relationships using loyalty, trust and commitment to develop successful higher …

simultaneous social dilemmas. The divided-loyalty hypothesis, from organizational theory, predicts that cooperation will decline as …

interaction between service quality and relationship quality, as they impact on customer loyalty. The findings reveal some … fundamental differences in the way that strong relationships and loyalty develop in the online setting vis-à-vis the offline … loyalty to their main financial institution; there was also evidence of a concurrent link between service quality and loyalty …