The increasing development of computer based technologies open new horizons in task automation, helping pilots and air traffic controllers to carry out the analysis and resolution of an increasing number of cognitive tasks, in complex working environments. However, there is a general agreement...

This paper refers to some of my research findings on Decision Making processes in complex systems work. Starting as a complex cognitive process strongly contextualized in the operating environment, it ends up, in complex systems work, as an equally complex network of actors and systems (human...