This paper analyzes the use of quantitative information in shaping and communicating the Italian central government's e-government policy (as of January, 2006).

e-Government structures permits the government to operate in a more transparent and accountable manner of which it increases the power of the individual in relation to that of the government. This paper identifies the factors that determine customer’s attitude towards e-Government services...

The Economic Study aims at assessing the impact of ICT within the Public Sector (PS) to Public Sector itself and to society. In particular, it provides the theoretical underpinning of the tangible elements presented in the Measurement Framework. The basic tenet of our model is that eGovernment...

This study presents the basic lines of electronic administration in Spain. The complexity of the Spanish political-administrative system makes such a study challenging, in view of the considerable degree of autonomy and competences of the regional administrative bodies and local agencies with...

This paper presents itself as a state of the art over e-government development in the world. In starts with defining e-government, then detailing e-government delivery models and goes on with perceived risks and advantages together with examples of good practice in e-government.It also contains...

In terms of adoption, the topic of e-government has focused on the supply side (or government-related issues) such as strategies and policy, challenges, technical issues, evaluation of the usability of e-government Websites; however, less attention has been given to the demand (or citizen’s)...

In this research, we first evaluated the current practices of the Turkish local e-governments. Then, building upon an earlier study of local e-governments in Europe (Key Elements for Electronic Local Authorities’ Networks [KEeLAN], 2002), we compared the Turkish local e-government stages with...

This article aims at illustrating a theoretical approach to the analysis of the dynamics of productivity in the public sector, and at presenting a preliminary application of it to the estimation of the impact on productivity of the recent development of e-Government processes in a number of OECD...

The purpose of this paper is to explain and promote the need for ERP implementation in the public sector, to support the growing request for effective information systems, from the e-government viewpoint and under its influence. The paper also debates the major challenges in ERP implementation...

Four years of EU membership has brought new opportunities and challenges for local companies and public administration in member countries. New small and medium companies (SMB) emerged in the neighboring regions cross over the former frontiers, there are new clusters using inter-regional...