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Does employee turnover predict customer satisfaction? : Report No. 03-121
Estelami, Hooman
;
Hurley, Robert F.
- In:
MSI reports : working paper series
(
2003
)
4
,
pp. 41-56
Persistent link: https://www.econbiz.de/10002090501
Saved in:
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Does employee turnover predict customer satisfaction? : Report No. 03-121
Estelami, Hooman
;
Hurley, Robert F.
- In:
MSI reports : working paper series
(
2003
)
4
,
pp. 41-56
Persistent link: https://www.econbiz.de/10009893403
Saved in:
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