The purpose of this study is to find out how to manage knowhow in an old company with a new service. There are many different matters of concern when launching a new service on the market. That is why the aim of this study was to give priority to areas in managing the knowhow and thus support...

This study aims to present path the joint performance – how the build dynamic capabilities for public critical asset maintenance. The study examined this by finding out the Sand Cone model and Kano model content linkages to the 20 Finnish largest municipality’s Council’s Action Plans...

The key challenges in the public sector are to find new ways to operate horizontally between different levels of administration and being prepared sudden changes. The purpose of this paper is merging society in the development of customer-oriented hybrid organization. Methodology is the...