Osayawe Ehigie, Benjamin; McAndrew, Elizabeth B. - In: Management Decision 43 (2005) 6, pp. 925-940
Purpose – The present paper seeks to establish, through literature reports, if TQM is still a management theory in … vogue or now a management fad. To achieve this, the innovative change process of TQM is examined, along the dimension of … be concluded that it is now a management fad. Though reports on TQM seem to diminish among popular press but academic …