Purpose – The objective of this paper is to measure the level of organizational wisdom of firms and verify its influence on the value they produce. Design/methodology/approach – This study seeks to establish linkage between organizational wisdom and value creation with the development of a...

During the past two decades a variety of reforms and projects under the mantle of public‐sector modernization were developed in order to achieve efficiency, effectiveness, economy and quality in service delivery. Despite the overwhelming consensus that public organizations must transform there...

Purpose – This paper seeks to examine the relationships between knowledge capability, strategic change, and firm performance in the US airline industry from regulation to deregulation. Design/methodology/approach – This is a longitudinal study with a cross‐sectional time series research...

Purpose – The purpose of this paper is to refine the resource-based theory of the firm. It intends to deal with key theoretical issues affecting the development of a model that empirically captures the relevance of knowledge to performance. The research task is not only to look inside the firm...

Purpose – The aim of this paper is to present a macro view of the evolution of innovation for value creation, from the closed to collaborative, open, and now co‐innovation. It reviews several mega trends that have dramatically changed the dynamic nature of the global market place and also...

Purpose – In the mainstream normative pricing literature, value assessment is virtually non-existent. Although the resource-based literature recognizes that pricing is a competence, value-informed pricing practices are still weakly grounded in theory. The purpose of this paper is to strengthen...

Purpose – Growing awareness that value for the customer is created in relationship between the supplier and the customer has consequences for sales and marketing functions, and businesses are increasingly experimenting with new organisational approaches and solutions. The purpose of this paper...

Purpose – The purpose of this paper is to contribute to M&A literature by explicitly investigating whether cross-border acquisitions involving emerging markets, either as acquirers or as targets, create value and how is the performance outcome in such acquisitions impacted by deal-specific...

Purpose – The field of service research has devoted considerable attention to the customer’s role as value creator, but there is a lack of research on understanding customers’ psychological processes in value creation. The purpose of this paper is to highlight the importance of...

Knowledge management is a rapidly growing, and rapidly changing discipline. While the link between knowledge assets and competitive advantage has been accepted for some time, it is not obvious how this translates into the techniques and software tools that are labelled as knowledge management...