Purpose – The purpose of this study is to empirically examine different types of service firms, featuring strategy orientations and the performance of different emphases. Design/methodology/approach – To answer the questions the paper raises, data of 80 Greek firms of the services sector are...

The past decade has seen a plethora of approaches on how to respond to the changing times. All are meaningful, but useless unless alignment is an underlying theme. What is the essence of alignment? What is it that organizations do to create alignment? Examines the history of organizations with a...

Purpose – Little research focuses on the conditions under which companies open up to co-develop knowledge with external actors. Spatial proximity has been proved insufficient to generate successful open innovation processes: socio-economic proximity also seems required. This paper aims at...

Purpose – The purpose of this paper is to inform the business management literature that focuses on the perceptions of business professionals towards the multidimensional and highly complex concept of corporate social responsibility (CSR). Design/methodology/approach – This study is based on...

Purpose – The main purpose of this study is to review the knowledge management literature from a content‐related perspective using cluster analysis. Design/methodology/approach – A critical analysis of previous review articles in KM provided a conceptual framework with nine dimensions. A...

Purpose – The purpose of this paper is to investigate the strategic profiles and differences across globally leading business schools. Design/methodology/approach – This paper used the concepts of strategic group identity and domain consensus to examine the differences across the business...

Purpose – This study seeks to present a structured methodology that can be used to develop an operations strategy for the IT service sector in developing countries that would in turn help to increase strategic fit. Design/methodology/approach – In this constructive case study for BTC‐Egypt...

Purpose – Decisions about the design of the organization and the competitive strategy of a firm are very important in order to gain competitive advantage and to improve firm performance. The relationship between organizational structure, competitive strategy, and firm performance has usually...

Purpose – This paper aims to assess the influence of strategic capabilities on the business strategy‐performance relationship among retail businesses in Argentina, Peru, and the USA. Design/methodology/approach – Zahra and Covin's self‐reported scale was amended and utilized to...

Purpose – The main objective of this paper is to develop a deeper understanding of high growth and rapid internationalization characteristics in terms of: empirically characterizing growth deriving the profile of high‐growth enterprises, exploring influential factors in high‐growth,...