Nicholls, John - In: Management Decision 32 (1994) 8, pp. 21-26
techniques that are proliferating under the TQM “umbrella”, change‐management practice and modern strategic thinking. The central … tension, benchmarking, systems thinking and transforming leadership. Thus, the Strategic Leadership Star looks at strategy … following the star – i.e. using it as a daily guide to behaviour – the management of an organization would simultaneously be …