Builds on prior research into the impact of automation on job characteristics, which found that co‐ordination, job … autonomy, and work pace were reinforced by automation, while new skill requirements, job security and exertion remained … unaffected. Job satisfaction correlates reveal the existence of elements both reinforced by automation and unrelated to job …

spite of the extreme variance that is characteristic of the industry, must be found in the management decision approach that … they employ to deal with this uncertainty. Originality/value – The paper uses statistical evidence to draw management … recognising that correct management decision approaches are behind the success of such an uncertain and volatile industry.  …

groups will always occur in any organisation; so management′s task is to understand and use informal groups to achieve the … leaders (formal and informal) and group members are considered. A model is presented of how management can use informal groups … list of ways in which management can foster good relationships is provided. If, for any reason, the informal group will not …

A key success factor for any organisation is the effective management and control of its overhead resources and costs …. Direct costs usually receive close management scrutiny – especially labour costs, which typically account for only 10 per …

emerges as a result of executive management′s lack of decisiveness and control in the execution of the basic management …

Because organisational management systems tend to grow organically over time, they are often at cross‐purposes with … overall objectives, systems and cultures. This phenomenon is examined with particular attention paid to personnel management …